What Makes Us Different?

• Diligence

We are here to help you identify and achieve your financial goals. Before we recommend any solution or advice, we ask detailed questions to get a clear understanding of your individual circumstances and financial objectives. We then analyse your existing plans to see if they meet your current and future needs.

• Innovation

Our sophisticated and comprehensive client management system, which includes state-of-the-art software that centralises client data, allows our staff to easily and quickly obtain your up-to-date profile information and as a result service you quickly and efficiently.

• Our knowledge

We are committed to getting to know you and understanding your needs and what is truly important to you. Critical to our "needs-based" approach is our ability and commitment to listening and asking the right questions. Our managers and staff are specialists with extensive experience in their fields. We have a broad knowledge base and in-depth understanding of business, personal finance and risk.

• Quality - superior ongoing service delivery

We have a demanding set of service standards, with a focus on meeting your needs at all times. Because your financial situation is bound to change, our service does not end when a solution is provided to you. We work with you over time, through annual get togethers to review the performance of your plan and ensure that it is continuing to meet your changing needs.

• Value - the best “holistic” financial services solution

We offer our clients the joint experience of all our specialist areas, which has been gained over many successful years in the business. We provide a fully integrated ‘one stop shopping’ service, thus we are able to look after all of your financial needs - not just one aspect of it.

• A good balance of price, cover and service

We make an effort to function as one accountable channel for all of your financial needs, by maintaining entire control of financial requirements and sheltering them under one “CBD umbrella”. This ensures simplicity and safeguarding, which takes into consideration planning for the future. We have strong administrative and technical support facilities, to maintain top-level client services, which are always committed to providing efficient, fast and accurate service.

• Strong relationships with product providers

We work closely with our major product providers, to effectively deliver your desired outcomes. Although we have enduring and very functional relationships with these providers, they are still subject to change. Appropriate providers are selected according to your needs and the needs of CBD as a business. We require providers who are reliable and innovative, so that the solutions advised by CBD can be implemented without issue.

• Superior associates

If appropriate, CBD can recommend other professionals. We pride ourselves on selecting experienced and successful professionals to complement our services. We work together as a team to ensure solutions for all your requirements. The only arrangement we have with these businesses is an expectation of superior service and highly competent advice on your behalf. We select these associates according to their expertise and can change our referral if we find an alternative better solution elsewhere.